Solve Customer Queries

10x Faster With AI

Let your humans work on customer queries that require a human touch. Engagematic turns your product docs into a living, breathing entity that solves most of your customer queries with ZERO intervention!

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What the Heck is Engagematic?

Engagematic is a privately deployed AI that feeds on your product documentation and turns into a problem-solving beast for your customers.

Turn Annoying Questions Into Paying Customers

You get a ton of questions that prospects have that you’ve already answered. But they’re too lazy to search for it on your site. Let Engagematic answer these questions on autopilot.

Reduce The Average Time to First Response for All Queries

Don’t wait till your customer support staff is back online before you respond to your customers. Engagematic turns your docs into an interactive experience that instantly resolves customer queries.

Use Powerful GenAI That Doesn’t Steal Your Data

Engagematic uses the most powerful GenAI models in the market. But we deploy it on your servers with a privacy-first instruction list. Use your existing AI API Keys to get started right away.

Turn Your Business Reports Into Insights

Upload your business reports and let the AI analyze the data for you. Convert the usual mountain of business data into a personal assistant that can answer all your questions in a few seconds.

Get a Private Deployment

Eliminate all privacy issues. Use your own AI API Key and get Engagematic deployed directly to your server.

Once we deploy Engagematic to your server, we no longer store or control any data from your customers or from your documentation.

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Let Go of Recurring Fees

We don’t hold you down with recurring fees. There’s a one-time fee for development and deployment.

After that, you can subscribe to an optional Annual Maintenance Contract for support and updates.

But you can fully maintain Engagematic in-house if you like.

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Scale As Much As You Like With No Extra Costs

Since Engagematic lives independently on your server and uses your own AI API Key, there’s no limit to scale. If you need to grow faster, just let your AI API Key bill you for the AI usage.

You’ll never have to depend on our limitations for scale.

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Choose Any AI Model You Like

From OpenAI to Llama, you can choose ANY AI model you please. Engagematic works natively with all OpenAI models. But we can custom deploy with any model you like.

Work with AI that your team is already used to. Instead of buying 10 different AI licenses for each product automation, you can get started with the license you already have!

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Turn Customer Data Into Natural Flowing Conversations

Your customers don’t communicate in CSVs. Why should you? Upload customer data into the Engagematic AI and have fully natural conversations where you can ask questions to an expert rather than looking at yet another spreadsheet.

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Get Started

Harness the Power of AI Creation Without Sacrificing a Personalized Experience

Engagematic learns from your documentation and offers a personalized experience exclusive to your business.

So, you get a personalized assistant to automate and speed up your workflows with the privacy of a black box.

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Contact Support

Get In Touch

We start things off with a detailed consulting call. At the end of the call, we will give you a step-by-step approach to automating and optimizing your processes using AI.

Then, we’ll deploy your custom AI software to a private server.

If that sounds like a good fit for your business, then just talk to us.

FAQ

What does Engagematic Solve?

Engagematic is a GenAI conversational interface for your business documents, PDFs, URLs, data sheets. Once fired in with the required know-how, it answers all product queries for your users, prospects thereby automating customer chat support. Engagematic is also great in data analysis tasks at scale for your business teams.

Is Engagematic another chatbot?

No, Engagematic is not a chatbot. It’s a GenAI chat interface, much like ChatGPT or Claude, but deployed privately on your server and live on your domain. It can be utilized both for external chat support or internal knowledge querying, data analysis activities.

How much do I pay yearly for Engagematic?

Engagematic is a fully custom deployment, private for your business usage. We charge an one-time deployment fee and an annual maintenance charge (optional) to deliver the best outcomes over time. AI licensing, hosting infrastructure billed as-is on consumption; you can continue with the same SLAs if you have an existing license or server space for hosting.

I have an existing OpenAI license. Can I use it?

Yes, definitely if it’s a developer license, we can integrate the same into your Engagematic solution. If not, all you have to do is sign into an OpenAI developer account and pay for the model API you want to use, as much as you intend to use. Don’t worry, we can help procure as well.

I want a complete package with AI license, platform, and hosting infra. Can you help?

Yes, we render a hassle-free end-to-end solution where we manage the entire landscape from platform to AI license, server infrastructure. The same would be deployed and managed privately for you. Commercials include one-time deployment fees, licensing and server bills on usage, and a nominal annual management fee.

What GenAI model is used for Engagematic?

We natively support OpenAI stack, including all latest OpenAI models (GPT 3.5 Turbo, GPT 4, GPT 4o). It’s currently the best solution for knowledge contextualization and customer conversations. Any future models released will be supported as well at a nominal upgradation fee.

Is Engagematic Free forever after deployment?

You need not pay us anything extra post deployment unless signed up for annual maintenance (optional, recommended for best outcomes). The platform is FREE forever for you once LIVE. Recurring bills, on actuals and your usage, will be AI license and server cost. The latter can be independently managed by you or outsourced to us.

I want Engagematic for my sales, operations tasks. Can you support?

While we primarily solve product support and data analysis, the platform is use-case agnostic and can support multiple processes involving knowledge management and querying. Engagematic is applicable for marketing, sales, administrative, human resources, client support, and many other use cases. Do let us know your custom ask and we can help.

I want to use my own brand domain for deploying the solution. Is that feasible?

Yes, Engagematic once configured, will be deployed onto your website/brand domain. It’s a fully private solution for your business.

What data formats can Engagematic work with?

Engagematic currently supports txt, docs, PDFs, URLs, and CSVs. We are actively working to support images and broader tabular data formats as well.

Can I custom train Engagematic?

Of course! Your Engagematic account will have an admin portal where you can custom train the bot on any number of documents, URLs, PDFs, or sheets. Engagematic custom learns on your data and answers like a trusted team mate.

Can I put my brand elements on my Engagematic bot?

Engagematic interface is customizable to your business needs. Yes, we support custom designs for your frontend and backend interfaces. That’s charged separately but nothing beats a good brand impression.

How many users can access the platform?

You can have one admin login for your entire business and any number of users can access it from as many devices. We recommend against concurrent usage though to ensure frictionless experience for your users and customers.

Can Engagematic learn directly from my document links?

Yes, Engagematic supports URLs, and can learn them flawlessly unless you have any external blockers installed.

How many documents can I upload to train my Engagematic bot?

We don’t have any limitations to the number of PDFs, Docs, or URLs that you can upload to train Engagematic. However, we recommend the most authentic, quality knowledge only to prevent learning dilution of the AI.

How many customer chats will Engagematic support per month?

There’s no limit on the number of external or internal chats per month. You own the AI API license and you pay as used. For a mid sized business with a few thousand queries per month, the API cost hardly comes to 20-30 USD monthly.

What's the deployment timeline? Is this a self-serve model or do you support the deployment?

Once you sign up with us, our team will work side by side to custom-deploy the Engagematic platform for your business. Usually, it takes 2-3 weeks and ends in a trained handover session. We can continue to work together if you sign up for the annual maintenance.

Why don't you provide a subscription model?

We are focused on delivering a custom, private-first solution for businesses. It’s a tailored process and best served without a piecemeal subscription. We deploy exactly as you require and then the platform is FREE for your usage, like you developed your own.

I am interested in the data analysis use case. What exactly do you offer?

We render a conversational interface for analysis of all your business data, sales, marketing, or operations. Create summaries, unearth critical insights, ask for recommendations, and forecast.

Can I get a FREE trial?

We don’t support usual FREE trials. However, you can share non-confidential info docs/URLs along with sample queries on our email. We will send you a custom demo video for your review.

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